Privacy Policy

Privacy Policy

Effective Date: February 10, 2026
Company Name: Fairfax Public Adjuster Group LLC
Website: https://FairfaxPA.com

Fairfax Public Adjuster Group, LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring a safe online experience for all users of our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By accessing or using our website or services, you consent to the practices described in this Policy.

  1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Business name
  • Insurance claim information
  • Any information voluntarily submitted through forms or communications

Technical Data

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Usage data
  • Cookies and analytics data

Marketing & Communication Data

  • Preferences in receiving marketing
  • SMS opt-in data
  • Communication preferences
  1. How We Use Your Information

We use your information to:

  • Provide public adjusting and insurance claim services
  • Communicate regarding claims, appointments, and updates
  • Improve our website and services
  • Provide customer support
  • Send marketing communications (where permitted by law)
  • Comply with legal and regulatory obligations
  • Protect against fraud and unauthorized activity
  1. SMS Communications & Mobile Data

If you opt in to receive SMS communications from us, you consent to receive text messages related to claim updates, appointment reminders, document requests, and service-related communications.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at Info@FairfaxPA.com.

We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services, such as customer service. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  1. Data Sharing

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers and subcontractors that assist in operating our business (such as customer support, IT services, analytics providers, or claims processing vendors), subject to confidentiality and data protection obligations.

We may also disclose information:

  • To comply with legal obligations
  • To enforce our agreements
  • To protect our rights or property
  • In connection with a merger, acquisition, or business transfer
  1. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Enhance user experience

You may disable cookies in your browser settings; however, some website features may not function properly.

  1. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

  1. Your Privacy Rights (Virginia & Maryland Residents)

If you are a resident of Virginia or Maryland, you may have specific rights under applicable state privacy laws.

Virginia Residents – Virginia Consumer Data Protection Act (VCDPA)

Virginia residents may have the right to:

  • Confirm whether we are processing your personal data
  • Access your personal data
  • Correct inaccuracies
  • Delete personal data
  • Obtain a copy of your data (data portability)
  • Opt out of targeted advertising, data sales, or profiling

You may submit requests by emailing Info@FairfaxPA.com.

If we deny your request, you may appeal by responding to our decision email within a reasonable period.

Maryland Residents – Maryland Online Data Privacy Act (MODPA)

Maryland residents may have the right to:

  • Access personal data
  • Correct inaccurate information
  • Delete personal data
  • Obtain a portable copy of data
  • Opt out of targeted advertising
  • Opt out of the sale of personal data

We will not discriminate against you for exercising your privacy rights.

To exercise your rights, email: Info@FairfaxPA.com.

  1. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, contact us immediately.

  1. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  1. Limitation of Liability

To the fullest extent permitted by law, Fairfax Public Adjuster Group, LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from:

  • Use or inability to use our services
  • Third-party service interruptions
  • Unauthorized access to data

You agree to hold us harmless from claims arising from your use of our website or services.

  1. Text Messaging Terms & Conditions

Program Name

Fairfax Public Adjuster Group Alerts

Program Description

By opting into SMS communications, you agree to receive messages regarding insurance claim updates, appointment reminders, document requests, and service-related notifications.

Message Frequency

Message frequency varies based on your claim activity. Recurring messages may be sent.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan.

Customer Support

For assistance, reply HELP or contact:

  • Email: Info@FairfaxPA.com
  • Website: https://FairfaxPA.com

Opt-Out Instructions

To stop receiving messages, reply STOP at any time.
After sending STOP, you will receive a final confirmation message and no further messages will be sent unless you re-enroll.

Carrier Liability

Carriers are not liable for any delayed or undelivered messages.

For additional details, please review this Privacy Policy at:
https://FairfaxPA.com/privacy-policy

  1. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised Effective Date. Continued use of our services constitutes acceptance of the updated Policy.

  1. Contact Us

If you have questions regarding this Privacy Policy or your data rights, contact us:

Fairfax Public Adjuster Group, LLC
Email: Info@FairfaxPA.com
Website: https://FairfaxPA.com